1.   Terms and Conditions

Company details. DHD IMPORT EXPORT LTD (company number 06871770) (we and us) is a company registered in England and Wales and our registered office is at Marshall House, Suite 21-25 124 Middleton Road, Morden, England, SM4 6RW. Our main trading address is [TRADING ADDRESS]. Our VAT number is 977758931. We operate the website dhd.co.

1.1   Contacting us. To contact us telephone our customer service team at +44(0) 20 8432 6373 or email info@dhd.co. How to give us formal notice of any matter under the Contract is set out in clause 13.2.

2.     Our contract with you

2.1   Our contract. These terms and conditions (Terms) apply to the order by you and supply of goods by us to you (Contract). No other terms are implied by trade, custom, practice or course of dealing.
2.2   Entire agreement. The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
2.3   Language. These Terms and the Contract are made only in the English language.
2.4   Your copy. You should print a copy of these Terms or save them to your computer for future reference.

3.     Placing an order and its acceptance

3.1   Placing your order. Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the goods specified in the order (Goods) subject to these Terms.
3.2   Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order and any specification submitted by you is complete and accurate.
3.3   Acknowledging receipt of your order. After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 3.4.
3.4   Accepting your order. Our acceptance of your order takes place when we send the email to you to accept it, at which point the Contract between you and us will come into existence The Contract between you and us will only be formed when we send you the email confirmation.

3.5   If we cannot accept your order. If we are unable to supply you with the Goods for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount including any delivery costs charged as soon as possible.

The images of the Goods on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Goods. The colour of your Goods may vary slightly from those images.

3.6   The packaging of your Goods may vary from that shown on images on our site.
3.7   We reserve the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirement.