Shipping Policy

Shipping Policy

Shipping Policy

4.  Shipping Policy


4.1   We will contact you with an estimated delivery date, which will be within 30 days after the date on which we email you to confirm our acceptance of your order. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 12 for our responsibilities when this happens.
4.2   Delivery is complete once the Goods have been unloaded at the address for delivery set out in your order and the Goods will be at your risk from that time.
4.3   You own the Goods once we have received payment in full, including of all applicable delivery charges.
4.4   If we fail to deliver the Goods, our liability is limited to the cost of obtaining replacement goods of a similar description and quality in the cheapest market available, less the price of the Goods. However, we will not be liable to the extent that any failure to deliver was caused by an Event Outside Our Control, or because you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of goods.
4.5   If you fail to take delivery within 7 days after the day on which we notified you that the Goods were ready for delivery, we may resell part of, or all the Goods. We shall repay you the price you paid for the Goods after deducting storage, insurance and selling costs and any shortfall between the resale price and the price you paid for the Goods.


5.   International delivery


5.1   We use third parties to deliver to countries outside the UK. The third party/parties should be able to deliver to your respective address abroad, however, should there be any reason that the third parties are unable to deliver outside the UK, this will be seen as Termination. See clause 11 for our responsibilities when this happens.
5.2   Should the third party provider be able to ship the Goods, please note however, there are restrictions on some Goods for certain International Delivery Destinations, so please review the information on that page carefully before ordering Goods.
5.3   If you order Goods from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. 
5.4   You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
5.5   You must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable or responsible if you break any such law.


6.     Price of goods and delivery charges


6.1   The prices of the Goods will be as quoted on our site at the time you submit your order. We take reasonable care to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. However, please see clause 7.5 for what happens if we discover an error in the price of Goods you ordered.
6.2   Prices for our Goods may change from time to time, but changes will not affect any order you have already placed.
6.3   The price of Goods excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in VAT takes effect.
6.4   The price of the Goods does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.
6.5   We sell a large number of Goods through our site. It is always possible that, despite our reasonable efforts, some of the Goods on our site may be incorrectly priced. If we discover an error in the price of the Goods you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. If we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Goods and refund you any sums you have paid.


7.     How to pay


7.1   You can only pay for Goods only via Bank Transfer.
7.2   Payment for the Goods and all applicable delivery charges is in advance.


8.     Our warranty for the goods.


8.1.     
We don’t provide any warranty on any of our products and appliances.


9.   Our liability: your attention is particularly drawn to this clause.


9.1   References to liability in this clause 10 include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
9.2   Subject to clause 10.3, we will under no circumstances be liable to you for:

(a)   any loss of profits, sales, business, or revenue.
(b)   loss or corruption of data, information or software.
(c)   loss of business opportunity.
(d)   loss of anticipated savings;
(e)   loss of goodwill; or
(f)   any indirect or consequential loss.

9.3   Subject to clause 10.3, our total liability to you for all losses arising under or in connection with the Contract will in no circumstances exceed 10% of the price of the Goods.


10.   Termination


10.1   Without limiting any of our other rights, we may suspend the supply or delivery of the Goods to you, or terminate the Contract with immediate effect by giving written notice to you if:


(a)   you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 5 days of you being notified in writing to do so.
(b)   you fail to pay any amount due under the Contract on the due date for payment;
(c)   you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; or
(d)   your financial position deteriorates to such an extent that in our reasonable opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy.
(e)   The third party provider is unable to ship the Goods to the provided address


10.2   Termination of the Contract shall not affect your or our rights and remedies that have accrued as at termination.
10.3   Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.


11.   Events outside our control


11.1   We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control).
11.2   If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:


(a)   we will contact you as soon as reasonably possible to notify you; and
(b)   our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Goods to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.



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